F-Secure Freedome VPN Review
F-Secure Freedome is one of the biggest VPN companies there is as well as being one of the oldest. It began way back in 1998 in Helsinki, Finland, but then it was known as Data Fellows.
Although VPN’s come across as secretive in a way to protect the privacy of their customers, F-Secure actively boasts they have aided more European Cyber-crime investigations than any other company.
This might sound shocking, but they market themselves as a public Cyber-security and privacy company.
The company now employs over a 1000 people and has offices that span the globe from their headquarters in Helsinki to Kuala Lumpur.
Does this VPN deliver in the right areas, or is it a question of an old timer just hanging on? This Freedome review aims to find out.
What is F-Secure?
This F-Secure review sees the company aims to provide individuals with “digital freedom.”
They want people to have a better experience when on the web. To help achieve this, F-Secure created a number of products. The F-Secure Freedome VPN service delivering a few unique benefits.
F-Secure promises privacy and security for online activities. They offer tracking protection, so no one sees what you are doing. ISP’s included.
Like other VPN providers, you can mask your connection, and access blocked content by bypassing geo-restrictions.
Freedome has a network of 27 servers that covers 21 different server locations. This is very far from being an extensive network, so can it deliver in other crucial areas such as internet security?
Because F-Secure is based in Finland, they are governed by strict privacy laws, this does make them a secure location where to be based, so you are almost guaranteed there are no prying eyes.
Features and Benefits
Many users of VPN’s want to know if the company of choice retains user data, or keeps logs of their online activities. F-Secure may collect some data depending on where you purchase the VPN from, or where you are based.
Things they might keep are as such: order numbers, the operating systems used, and connection service information.
This can go to more sensitive info like name, email, your payment option, and even your IP address.
Because where they are based and are under these harsher privacy laws, they may be asked to retain more info.
This they use to approach users with ‘relevant messages.’ This does appear to be targeted ads being sent to users.
If that wasn’t clear enough, the F-Secure policy goes on and states they will use a user’s personal data to send information, conduct online customer surveys and arrange competitions. On top of this, they will market their services and advertise to you.
Moving on to online security, the service does use state-of-the-art, AES-256 encryption, this is the same as any of the best VPN’s you can find.
The OpenVPN tunneling protocol, again the de facto standard is default on Windows, Android, and Mac OS. On iOS, they use IKEv2 which is still the best.
F-Secure delivers cross-platform support so each of the VPN clients will look the same, this is a far cry from some other VPN’s, but they are very limited on their support for other devices. You have no option to install it on an Xbox or anything similar.
Even when a VPN uses these protocols, they can still leak your IP address among other leaks. The F-Secure VPN results were a mixed bag.
During testing, it was rock solid for stopping DNS leaks, but we did find IPv6 and WebRTC leaks from the service.
Users want to know if they can access Netflix using this VPN. We tested, and it worked on one or two occasions, but the company does make a statement regarding Netflix access from Canada.
They actually pass the responsibility to the VPN user and say they are free to take it up with Netflix directly. Even with the many F-Secure Safe Netflix reviews (related and more expensive software package), there is hardly a mention that access was made reliably
Torrenting although it can be carried out, the company again quotes the DMCA act as a reason there is no torrenting from servers inside the USA.
With this, they basically block torrents that originate in this area. To top this limiting feature, they block your connection via a firewall, this they do for several hours.
The most significant platforms are supported, and that is all you get, but again there is a drawback, there are no browser extensions. It does support Windows, Apple and has Android apps, as well as router setups.
When it comes to ease of use, it is on par with many another VPN client that you see. Hit the large protection button, and you will connect, and all internet traffic will pass through the Freedome virtual private network.
On the left, you see the settings bar and one quirky feature. They have a tracking mapper. What this does is as the VPN blocks malicious tracking attempts, it shows these in the form of a map.
When using, each of the locations is grouped by region, this won’t be hard because there are not many. From here, if there are any you never use, these can be hidden.
Once connected, or as the client is connecting, it delivers users the optimal server. It does this with no freezing, and there appears to be little lag.
One feature that isn’t lacking is a Kill Switch, so that is a slight redemption
Customer support is both good and bad, and mostly down to the size of the company. They come across as unfriendly, but when a VPN user needs an answer, they have the choice of live chat and phone support. This is more than many other VPN’s offers.
A VPN should do all they can to keep speeds as fast as possible. The Freedome VPN speed test results were actually favorable considering their small private network.
Here is a couple of VPN speed test results:
USA download speed test:
- Ping time: 129ms
- Download speed: 62.23 Mbps
- Upload: 22.76 Mbps
- Ping time: 67ms
- Download speed: 84.51 Mbps
- Upload: 34.13 Mbps
The VPN speed only reduced by 20 – 30% which is pretty good. But it was slightly worse for upload internet access speeds.
The speed test overall was very favourable, but there is much more to a VPN than just how fast it is.
- No logging policy
- Decent performance with good speed
- Very easy-to-use VPN
- Cross-platform Windows, Mac, iOS, and Android
- 5-day free trial with no registration
- 30-day money-back guarantee
- Good customer support
- 7 simultaneous connections on some packages
- No DNS leaks
- Limited customization options
- Small network
- WebRTC and IPv6 leaks
- No monthly billing
- Only works with official apps
When it comes to pricing, F-Secure Freedome does things a little different from other regular VPN services.
There is a straightforward plan on offer which is for 12 months only. This does, however, come in 3 different options.
- 3 Devices -$4.17 per month: billed as $49.99 per year
- 5 Devices – $4.99 per month: billed as $59.99 per year
- 7 Devices – $6.67 per month: billed as $79.99 per year
Before signing up, you do have the chance to give it a whirl with a 5-day free trial. So you can make an F-Secure download and try with no registration or need to cancel before the 5 days are up.
Although there are no crypto payment options, you can pay via wire transfer, PayPal or credit card.
To top this, there is also a 30-day money back guarantee. However, there is one stipulation to this, and you must purchase it through their official website.
As the company produces other products, which do cost more, it appears they want you to go for the full internet security option which offers antivirus software, ransomware protection, family rules, and the Freedome VPN.
There appears to be a consensus between some VPN’s. They produce a package that is very average and doesn’t offer a full range of features. With this, they make the service look appealing.
Is F-Secure any good? Sort of, because it falls into this bracket, it delivers a certain amount of features, and it is one that actually produced good speeds.
Customer service is better than many, but that is as far as it goes.
Users shouldn’t settle for this kind of service, no matter how cheap they are. F-Secure is middle of the road and limited on features.
When you compare to the market leaders, it is a far cry from the features and service the best VPN offers its users.